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Jon Fein recommends Main Street Stove, Fireplace & BBQ Center. Sept 18 2018
Met with Paul today. He was incredibly knowledgeable and really went though every detail I would need to insure a perfect fireplace and mantle design. I can’t recommend Paul, and Main Street enough! Thanks!
Melissa Ashley Moynihan recommends Main Street Stove, Fireplace & BBQ Center. August 19 2018
I went in with measurements and looking for information regarding both pellet and wood burning stove inserts. I was greeted promptly and taken on a tour of the showroom highlighting different inserts that would work best within my home. The sales team is very knowledgeable and not pushy at all, making the customer feel welcomed. I was comfortable asking all of my questions and they were answered honestly. I was very happy with the care that I received on my showroom visit and will be going back soon to order my wood burning insert! Thank you!!
Jessica Lad reviewed Main Street Stove, Fireplace & BBQ Center — 5 star August 15
If anyone is thinking of cold weather to escape this heat, Main Street Stove, Fireplace, & BBQ center is awesome! Jim has been helping my dad, Barry, pick out a new wood burning stove & he has been so helpful and knowledgeable my dad won’t go anywhere else and as a 30 year owner of a wood burning stove he been to them all.
Giovanni Martino – 5 stars Aug 2018
I went to there store and was helped by Paul. He was very informative, he took his time and did not pressure you in to buying anything . Gave me many options to choose from. Even tho I did not make a purchase today I will defiantly be back to make my future purchase and would recommend them to everyone.
Barbara Watral Nappi – 5 stars Aug 2018
Excellent, excellent service! Due to construction issues, I had huge delays between purchase, initial installation and actual set up. But, service was great at each step. Charlie was patient in the showroom while I tried to decide on log sets. Carl was great on set-up and even helped me with a replacement screen (under warranty) despite the long time line. Highly recommend them!!!
John Grimaldi – 5 star July 2018
Charlie offered excellent service and advice on our fireplace refacing…he showed us many options and quality products. Looking forward to the final product.
Robert Pearson – 5 stars June 2018
Had a great buying experience. They are very careful, very helpful and no pressure. Worked with Charlie and had a great experience. He was helpful in all aspects of the transaction.
Jim was very patient and presented several options for our fireplace renovation. He clearly reviewed our choices and was upfront with what he could and could not do. We got a very good feeling from this company and the way they conduct business. We have decided to use Main Street Stove & Fireplace for our project and will report back on our experiences as work progresses.
Maureen Madigan reviewed Main Street Stove, Fireplace & BBQ Center — 5 star March 21 2017 at 12:18pm ·
Just bought a new stove to replace our old one ~~ Prices are great & staff is very knowledgeable. Has fireplace inserts, wood stoves, fireplaces & much more.
Kathleen Tynan McLaughlin reviewed Main Street Stove, Fireplace & BBQ Center — 5 star February 16 2017·
Great selection. Knowledgeable and helpful staff. This is the place to go
Kathy Micciola Kocurek reviewed Main Street Stove, Fireplace & BBQ Center — 5 star January 21 2017·
James was the best salesmen. Really informative, knowledgeable, caring, a real gentleman!! Helped us out tremendously with purchasing a log insert for my mom!! I would recommend 150% !!! Wonderful store , wonderful staff!!!!
Shannon Land reviewed Main Street Stove, Fireplace & BBQ Center — 5 star November 4, 2016 ·
Great place. Very informative staff. I was looking for a pellet stove, but decided to stick with wood burning and they gave me a great deal. Highly recommend them.
Knowledgeable and friendly service. James worked his magic and our new Vermont stove is being installed in a few weeks. – Richard B.
We bought a Mendota fireplace from them a little over a year ago. When Carl came to clean it he noticed a problem with lighting it. He ran tests and found it was the computer board. The next day Charlie from Main Street stove called me to tell me that Mendota would be replacing it for free even though it was out of warranty. We have loved the fireplace and the service has been outstanding. – Lee B.
I went to Main Street Stove & Fireplace…I could not been happier with my choice. Charles was great as he answered all of my questions (as I had a lot). Charles helped us to find the perfect wood burning stove for our needs and our budget. I will definitely be back to pick out a BBQ Island. Thanks Charles!! – Suzanne T.
We just had a wood burning fireplace installed by them. They were so knowledgeable and right on everything. The stone guys did a great job in just a day and a half! We couldn’t be happier and look forward to the first cold day! Thanks again. – Alison D. P.
My wife and I decided that it was time to get a new woodstove and so we stopped by and spent about 45 minutes with Jim going over all the different types of stoves, he answered all our questions and we finally decided on the Shelburne by Hearthstone. After agreeing on the price, we told Jim we would take some time to think about it , well it took us about 4 weeks till we were able to get back to the store. We found out that there was a price increase, but Jim honored the original price he had quoted us. Jim was very courteous and professional, we would definitely recommend this company to anyone. – Russ W.
Had a great experience this afternoon with Paul. He took great care of us and we left feeling confident that we chose the best fireplace and paid the best price! Highly recommend this store! – Kelli K. L.
Paul was so helpful know what he’s talking about and help with getting what we want will let all our family and friend know about your store it was a pleasure going there Thank you Paul. – Denise K. V.
Great experience. Working with Charlie and the staff was a pleasure. They were very knowledgeable, and make sure you decide on a unit that will work best for your home and family. – Michael V.
After several visits we decided to go with Main Street Stove and Fireplace because of your salesman Charlie. His knowledge, courtesy and helpfulness with the products really convinced us. All of our questions were addressed professionally and easy to understand. – Dale K.
My experience was excellent. Charlie was so helpful patient and honest. He took his time to explain everything to me. Charlie did not rush me. – Amy K.
We used Main Street Stoves on a summer home remodel, we found them to be very helpful, customer service was great on the sale. We also recently used them for service on our past purchase though their store and they were honest and reliable .Thank you! – Gail H.
Charlie helped us when we came in and after going over everything we were sold and purchased a unit. Very helpful and knowledgeable, i would recommend this place for anyone looking to purchase a unit. – Michael O.
We went to Main Street to purchase a gas fireplace. Charlie was our sales rep. – he was a great rep, very knowledgeable, professional and a pleasure to deal with. Would recommend them to all my friends. – Christina C.
Purchased three separate items from Main Street Fire Place and was happy with the purchases. The staff particularly Charlie was very professional, courteous and helpful as we’re all the other staff. – Lynda K.
Wonderful experience in the showroom, very knowledgeable and patient ( not push, very important to me). Can’t wait for the install! Thank you Paul and Charlie! – Kerri A.
We had a great experience in purchasing a new ceramic glass doors for our fireplace. Charlie was extremely professional and informative. Highly recommend for your fireplace needs. – Todd G.
Great showroom! Charlie couldn’t have been more helpful! He spent a lot of time with us and gave us lots of options and ideas. – Lisa S.
Charlie was very helpful and know all about the gas stove, I was looking for. I will let you know how the delivery going when it comes. – Christine K.
Great guys, loads of knowledge on their products and offerings. Purchased stone several years ago to reface our fireplace and recently a vent free Lp gas insert log set. Walked in explained what we needed and 30 minutes later completed the order with the exact product we hoped for! Thanks. – Benny C.
Went to Main Street to inquire about a Pellet Stove. Dealt with Charlie what a great help, very knowledgeable, professional and a pleasure to deal with. Would recommend them to all my friends for any of your fireplace and bbq needs. – Dawn M.
My wife and I purchased a pellet stove for our house and Main street Stove & Fireplace was more than helpful! They were honest and knowledgeable, and they made the experience easy to go through. The pellet stove is now installed and we could not be happier now that the weather is changing. I would absolutely recommend using this friendly store for anyone looking into any type of fireplace or stove. – Eric S.
Very courteous, tremendous help, staff pleasant to talk to, excellent atmosphere, store over all experience was excellent. – Corie M.
Went to Main Street Stove and Fireplace, not knowing anything about fire places. Charlie explained everything we needed to know about buying and installing a linear fireplace. No pressure by a salesman to buy was best experience. – Bill M.
We had a great experience with Main Street Stove & Fireplace. Our fireplace wasn’t working, so we needed to have someone come to the house to take a look at it. We were given a timely appointment, and were called the day before to confirm. The 2 servicemen who came were polite, helpful and took great care with the fireplace as they cleaned and checked it. It turned out that we needed an expensive part for the fireplace that was covered by warranty. Despite the fact that we didn’t have our original paperwork, they helped us through the process and we are just waiting for the part to come. I highly recommend this local business – they were thoroughly professional and helpful in every way. – Christine M.
Definitely 5 star service!! James is wonderful, patient, very knowledgeable and id trust him to design any fireplace. Don’t even question it – go there! – Louise N.
My wife and I stopped to see if Main Street carried the Napoleon stove we had researched. They were not listed as a dealer on the Napoleon site, but had been very helpful a year ago when we started our research. Turns out they are a dealer for Napoleon. At no time during the discussion of the stove we were interested did we feel any “salesmen” pressure or hard sell. Straight forward pleasant dialogue with the sales person, Jim. The best part came when Jim was more than willing to meet the verbal quote I had gotten from a competitor. I love it when working with a local business works out. Five out of five for now; will update on delivery! Thank You Main Street & Jim. – Ed G.
We worked with Jim the salesman he was great honest upfront and no pressure he really knows his business the workers that came to do the installation were always on time and very clean and careful we’ve had a great experience at every level and would recommend everyone to see Jim he will make every effort to make sure your satisfied with your project. – Elizabeth M.
